Can discount codes be combined or stacked?
Discount codes cannot be combined or stacked together. Our system will only allow one code to be entered at a time.
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Orders and Shipping
Where do I add my discount or promotional code?
On Desktop:When adding your shipping and payment info, to the right side of the screen you can add a code beneath your product summary. On Mobile:Once you're on the checkout screen, before entering your contact and shipping info you can click "Show O
When will my order ship?
Because we are a small business, our processing time for orders is 1-3 business days. Our team ships orders Monday-Friday. Once your order has shipped, you will also receive an email with the tracking confirmation.
How do I track my order?
You will receive an email with your tracking link after your item has shipped. This usually takes a few days due to our processing time. Orders ship from our warehouse Monday-Friday.If after 5 business days, you haven't received an email, you can rea
How long does shipping take?
Standard Shipping is estimated to be 5-7 business days excluding processing time. Expedited shipping takes 1-3 business days. Orders placed by 2 PM will ship the same day, while those placed after 2 PM will undergo processing the following business d
Do you offer International Shipping?
Unfortunately, we do not ship outside of the United States at this time.
Can I cancel my order?
If you would like to cancel your, please reach out to our Customer Service team as soon as possible. Due to a quick turnaround with orders, we cannot guarantee that a cancellation will be possible. If an order has already shipped, it cannot be cancel
Do you offer returns?
If you are not completely happy with your item or no longer need it, our Customer Care team is happy to help. We accept returns within 30 days of delivery. Please note, that returned items cannot be used and must be in the same condition as the item
What if my package gets lost or arrives damaged?
If your item arrives damaged, please contact our Customer Care team by email at [email protected] or by phone at 888-800-8440. We will be happy to assist. If you believe your package has been lost in transit, we ask that you wait at least 10
Do you offer a Satisfaction Guarantee?
If you aren't 100% happy with a Guard Dog Security product when you receive your order, you can reach out to our Customer Care team and they will be able to assist with a return. If your product has a defect or issue, it may also be covered by our wa